Terms of Service
Last Updated: [02/28/2026]
By booking with Keystone Event Rentals, the "Renter" agrees to the following terms and conditions. These policies ensure we can provide high-quality, reliable service to all our clients across the DMV.
1. Booking and Deposits
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Reservation Deposit: A 20% non-refundable deposit is required to secure your event date and inventory. No items are officially reserved until this deposit is received.
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Non-Refundable Window: If a cancellation occurs within three (3) months of the reserved event date, the 20% deposit is strictly non-refundable.
2. Final Payment
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Due Date: Full payment of the remaining balance is due no later than three (3) weeks (21 days) prior to the event date.
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Forfeiture: If the final balance is not paid by the 3-week deadline, Keystone Event Rentals reserves the right to cancel the booking, and the initial deposit will be forfeited.
3. Equipment Condition and Care
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Standard of Return: All rented items (tents, tables, chairs, linens, etc.) must be returned in the same condition in which they were received.
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Cleaning & Damage: Any items returned excessively soiled, broken, or missing will result in additional replacement or cleaning fees.
4. Proper Use and Safety
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Intended Use: All equipment must be used only for its intended purpose.
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Weight Limits: Renter agrees to adhere to all manufacturer weight limits and safety guidelines. Chairs are for seating only; tables are for holding standard event items. Standing or dancing on equipment is strictly prohibited.
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Liability: Keystone Event Rentals is not responsible for any injuries or accidents resulting from the misuse of rented equipment.
5. Delivery and Setup